Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Return Center Frequently Asked Questions

Is it easy to return or exchange items?

Yes!  Once your return or exchange has been authorized, you will receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are received by Matisse, you will receive your refund typically within 10 days.

What items are returnable / exchangeable?

We will gladly accept unworn items purchased in the last 30 days.

What items are non-refundable / exchangeable?

We unfortunately are unable to return or exchange items marked as FINAL SALE and worn items. 

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